Q1: How do I change my trigger modes?

A1: For this board is is slightly different naming process compared to our other boards.  You will need a text document, like notepad in windows, and simply put the number of your desired trigger function within the text document.  You will then save it as config.txt other boards we have require you to save as .cfg but in this case you want your final file to be named config with the file type being .txt

Q2:  I don't have a 50W speaker on hand, so can I use a smaller speaker like 10W or 25W instead?  

A2: You can, but you need to adjust the sound volume to a moderate or even lower setting to protect the speaker from damage caused by the powerful driving from the amplifier of the module.  

Q3:  The sound files are not correlating to the button they should be, considering the names given to the sound files.

A3:  We have found that the order in which you add the sounds to the board are  more important, than the names you give to the sound files.  To make sure your 1st sound is going to button one drag that sound file first to the board. Repeat this for sounds 2-7 making sure you are copying the sounds to the board in order you want the button to work (1-1 2-2 and so on)

Q4: The blue light on the board keeps blinking and I can't get the board to play back.

A4: The blue light blinks during sound playback and when the memory of the board is being accessed.  If the light continues to blink either a sound file is corrupt or the board's memory is being connected too.  You should make sure the board is not being accessed by your computer as that will prevent the board from playing back.  If you board is not hooked up to your computer you should try formatting the board and reuploading with our sample test sounds to see if playback happens (Q5).  You could then put your sounds back on the board and see if the issue persists, if it does the sound file is corrupted or has bad attributes.

Q5: The Sound board comes with sample files. Always test the sound board with the sample sound files it comes with before replacing the sample sounds with your own files.

A5: If the board is not working with your own sound-files, we need to prove the problem is explained with the fact that the board is unable to process your sound files. To do this format the sound board and reload our sample files to the board found here. Now that the sound board has been reformatted and loaded with our sample sound files, test the board again.

Q6: My board will play the default sounds but my sounds won't playback.

A6: We have found if you take your "sound.mp3" then convert the file type to a .wav, then take the "sound.wav" and convert back to a .mp3 so you end up with the same "sound.mp3"  that majority of the times fixes any weird attributes that may be the cause for playback issues.  You can do the same vice versa for a "sound.wav", you convert it to a .mp3 then back to a .wav

Q7: My computer doesn’t recognize the sound board when I plug it in.

A7: Some micro USB cables are power-only and cannot transfer data, which is required for your computer to recognize the sound board. To confirm your cable supports both power and data, test it with another device, like a smartphone. Connect the device to your computer using the cable and check if it appears in File Explorer (Windows) or Finder (Mac). If it doesn’t, switch to a different micro USB cable known to support data transfer, such as one included with a phone or tablet. Also, try a different USB port on your computer (preferably USB 2.0 or 3.0) to rule out port issues.  Tell tale sign your cable is power only, If your boards LED is constantly lit that means the board is only receiving power.  If you plug your board in and the LED is flashing, that means the boards memory is being accessed (your cable is able to transfer data).